Peace of mind
In Vienna, all your personal needs are taken care of.
Healthcare and other needs
Austria's universal healthcare system ensures that 99.9% of the population is covered. As in many other European member states, we do not often think about health insurance as we take it for granted, but when we cross borders we may start to worry about our children, family and loved ones.
AMLA employees will travel regularly and face challenges in their work, so we want to give them peace of mind. Accidents and illnesses are an unfortunate part of life and as a society we should provide the best possible treatment for everyone, including our guests. This includes removing language barriers, one of the most frustrating things to deal with in a personal crisis. Over 19 000 medical practitioners in various fields, including mental health counselling and speak more than 35 different languages. They reflect the international character of the city, including its expat population. Therefore, we can assure you that no matter where you come from, there is a very high likelihood that your doctor will speak your native language.
In addition, a large part of the health infrastructure is dedicated to long-term flourishing and some medical institutions prescribe spa stays for various illnesses, either as a treatment or as a preventive measure. A number of renowned institutions are spread across the country. AMLA employees and their family members, including especially vulnerable ones, will come to value this option.
Reliability of services
The reliability of a city's services goes a long way to put your mind at ease. Vienna is a pretty clean city (some would say spotless!). More than 3,000 people sweep the streets, look after the bins and operate the collection points. Vienna aims to become a zero-waste city by 2050. The city even has an app that tells you the right container for your waste, where that container is, and gives recycling advice. Even if these things seem trivial, it stinks when essential services are not working.
Furthermore, it is exceedingly rare for public services to be unavailable due to strikes. Over the last ten years, there were only 0 to 1.1 strike minutes per employee per year. This is largely due to the fact that Austrian trade unions and employers' associations negotiate collective agreements for their respective industries.
In general, Austrians just hate it when things don’t work properly. When a subway train does not arrive on time, there is a palpable sense of shared discontent in the station. The same goes for littering, which we don't do because we care about the city. While Viennese may seem formal at first, they do it out of respect for other people and guests. And this is why we assume, we might come across as unfriendly, because we just stick to ourselves, but there is no harm intended.