Administration is a key factor to spread digital transformation in society as a whole. The main objective is to involve all players in the process, ensure knowhow transfer between the administrative units and develop a common strategy at all levels of public administration.

The Federal Ministry of Finance coordinates all initiatives and is acting as an instigator and stimulator. Accordingly, digitalisation at the administrative level aims to foster process automation and enhances internal communication. A major aspect is improving ways to interact with citizens and businesses, by emphasising simplification and intuitive use of administrative services.

The E-GOV A-Z - Digital Austria

The use of information and communication technologies (ICT) with the aim of strengthening and improving the quality and efficiency of public administration is generally summarized under the term e-government.
The E-GOV A-Z - Digital Austria on Digital Austria provides information about Austrian e-government, the underlying tools and the challenges.

For information: The previous version, the "E-Government ABC (PDF, 7 MB) (PDF, 10 MB)" (not barrier-free) is for reference purposes. The publication was published in 2017.

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